BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. There is no excuse for this terrible service. Can someone please get to the bottom of this? This is truly an unprofessional company especially since I started this whole project in January of this year. The nights are getting colder and anyone can get into my house at this point. hole in my kitchen wall which is tarped up every night.
#MAGIC WINDOW IPAD INSTALL#
I have even told her my contractors will install the window and she turned that discussion down.Īll I know is that I have an 11ft x 42 in. Mary the secretary continues to tell me "they have no one paired up with you". *Sept 6 & 7 I have left voice mails with Dave my sales person, but he rarely replies to calls or texts from me.Īs of today, September 7, I still have no idea what is going on. I tried to call her Aug 22, 23, 26, Sept 2 for another installation date, but to no avail.
*Aug 19 Stephanie called about an installation date for Aug 30, I told her I would get back to her.
#MAGIC WINDOW IPAD WINDOWS#
*On JULY 19 I received an email from Magic Windows stating the Order went in (this was approximately 3 wks after speaking to Lior) *By JUNE 27 my contractor and I received confirmation from Lior that the measurments were confirmed. Apparently measurements needed to be confirmed by my contractor. Lior stated in our conversation that the window had not been ordered yet. Lior texted me back requesting me to call. *JUNE 14, I called Magic Windows to see about my Window. Feb 1 a Magic Windows fella came to do measurements. *January 12 I asked David if another contract be written once measurements were done by the Magic Window team, he replied on January 13 and said yes.I have yet to see the update.Īpprox. I signed his 'project proposal' document, on this same day, which outlined the purchase of a Window Wall (132" w x 42" l) for a total of $9372.79 of which I put a 25% deposit of $2343.20. was the sales person from Magic Windows who came to my house on JANUto discuss Magic Windows and its products.
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